Fire and Safety Management Solution

Convenio EGRC-FSGS system can help Fire & Rescue services free up time for frontline staff and deliver savings.

Convenio has niche expertise in building software applications and tools related to the Fire and Safety Domain. Fire and Safety is the key focus area for Convenio that helps to gather knowledge and best practices around the world. Over the last decade Convenio has developed the software based on the experience across geographies such as Northern Europe, UK, UAE and India with large number of end user clients.   

Fire Administration today faces an unprecedented challenge of safety compliance and risk management. Safety Governance should be of great importance, but it is increasingly clear that yesterday's governance practices aren't up to the task. In both design and implementation, they are too disconnected and incomplete to fully address complex compliance, safety and risk management puzzle. We at Convenio look at this challenge with a unique perspective. Convenio EGRC is a system that helps to keep track of the systematic fire administration. Fire and Rescue professionals carry out the most remarkable, heroic work for their local communities. They must endure rigorous training, rush towards danger to save lives and offer vital fire prevention support.However, they can’t do all this alone. They need robust, reliable support throughout their organisation. But, when outdated technology is used to run core functions, it hinders operational effectiveness, ultimately limiting essential backup services for frontline Fire & Rescue staff.

  But digital transformation isn’t just about technology. It’s also about people. It means giving fire and rescue teams the tools they need to excel at their jobs. Whether frontline or support, everyone benefits from improved efficiency, increased productivity, remote work capability and being able to derive insights from data, to make the most of limited resources. time and cost savings can also be delivered by giving greater thought to how back-office systems, can work smarter to support frontline teams. To help them operate better we removed outdated legacy software systems, which had been working in silos and costing lots to maintain. Instead, we put web and mobile based software in place, so everyone across the organisation could access applications wherever they were working and receive real-time, joined up information that aided faster, better decision making. EGRC-FSGS solution modules are simple, and intuitive to use, and reduce time-intensive manual work. They also connect disparate systems and make relevant information readily available for staff.

Digitisation, automation and remote access to business tools can be transformative given the nature of the fire and rescue services, where teams are geographically dispersed and where firefighters can be full-time, retained or volunteers, working on a shift-by-shift basis. Rather than having to wait until they’re back at the station, frontline workers can easily undertake self-service tasks such as ordering new kit or make holiday requests, on their smartphones while they’re on the move. Approvals can be carried out automatically. Frontline workers are then able to focus on their core duties of serving the community.  

By moving mundane back-office processes into the cloud, SaaS makes things quicker, easier, and future-proof, it improves real-time operations, decision making and reporting. EGRC-FSGS has managed to free up hundreds of hours in staff time and save hundreds of thousands of dollars in IT maintenance and software costs by digitally transforming back-office processes and switching to SaaS.